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Privacy Policy

1. Introduction

grptalk Website and/or Application (the "Portal") is the property of Telebu Communications LLP (formerly SMSCountry Networks), registered under the laws of India, whose registered office is located at Hyderabad.

grptalk is a mobile and web-based audio conferencing app that lets you connect 3-10,000+ people in 30 seconds. grptalk enables ‘instant conferencing’ and gives you complete control and visibility of the conference call.

The Service is available through grptalk Website and mobile Application, which may be freely downloaded from Google Play or the App Store, to all natural person over the age of the majority, who has subscribed with a Mobile telephony Operator and who wishes to use our Service, with the Website and/or Application, for his own needs, for commercial and/or non-commercial use and/or personal use.

By accessing and using or by browsing or by downloading grptalk Website and/or Application, the User is considered to have accepted the policies and voluntarily agrees the following mentioned terms of the Privacy Policy of grptalk, which are intended to work for every Users. Through accepting these Privacy Policy, the Users are considered to have voluntarily accepting and agreeing being obligatory by the Terms of Use of grptalk.

Each time the users visit grptalk or provide us with their personal information, they are doing so, by accepting the terms and conditions mentioned in the Privacy Policy section in the webpage/application of grptalk at that time. The user of grptalk agrees that by using our website and/or application (s)he is expressly and voluntarily consenting to the disclosure of the information that (s)he provides us, and accepting to receive emails and notification alerts.

2. Information We Collect

grptalk may collect Personal information about our users, when the users use or otherwise interact with our Services.

We collect information from the online account databases of our users which may include but is not limited to the users first or last name, email id, contact information, phone numbers, postal or other physical address, Credit/debit card information, IP addresses, and other information collected passively, etc. grptalk also collects information regarding the users location and information about the devices the users using or used to access grptalk.

grptalk also collects information(s) about the users IP address proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or the users mobile carrier. If the users use grptalk Services from the mobile device, that device shall send grptalk data about the users location based on the user's phone settings. grptalk may ask the users to opt-in before grptalk uses GPS or other tools in order to identify the users exact location.

grptalk may often introduce new and latest features, which might require the collection of new information. If grptalk collects materially different personal data or materially changes how grptalk uses the users or members data, grptalk shall notify the users and will also update/modify this Privacy Policy.

2.1. User-Generated Information We Collect

grptalk collects and retains, generally as a Processor and in order to provide the Services, Personal Data and other information our users upload, provide, or create while using the Service ("User-Generated Information"), which includes information related to:

  • Meetings: Meeting title, invitation content, participants, meeting link, date, time and duration. grptalk collect activity recorded in the meeting (for example joining or leaving), including activity related towards third-party integrations, together with the date, time, individual engaged in the activity, and other participants in the meeting with the date, time, duration, and quality ratings that our users provide.
  • Messages: Message content, sender and recipients, date, time, and read receipts. Content shared: Files and file names, sizes, and types Whiteboards: Whiteboard content, snapshots, and background images
  • Status: Status information, for instance about whether and when the users are active, out of office, or have turned on Busy. The users may choose whether or not to share status information with other users.

All messages and content users share in a meeting, including Personal Data about you or others shall be available to all other participants in that meeting.

2.2. Information We Collect Automatically

grptalk servers automatically record certain information when the users use our Services, including the users IP address, operating system type and version, client version, IP addresses along the network path, and the MAC address of your internet connection (“Host Information”) grptalk also automatically record information about the users usage of the Service, including actions taken, date and time, frequency, duration, quantity, quality, network connectivity, and performance information related to logins, clicks, messages, contacts, content shared, calls, meetings, cloud recording, and other feature usage information (“Usage Information”)

grptalk and our third-party service providers automatically collect some information about the users when the users use our Products, using methods such as cookies and tracking technologies. Information automatically collected consist of Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on grptalk website (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the website and/or Products. In addition, when the users use some of our grptalk Products, network information is transmitted back to us such as Product usage information. This information is transmitted back to us, so we could determine how users are interacting with our Products, to assist us with improving our Products, and to correct any problems that may perhaps occur.

When the users download and use grptalk Products, we automatically collect information on the type of device the users use, operating system version, and the device identifier (or “UDID”). grptalk sends the users push notifications from time-to-time in order to update the users about any events or promotions that grptalk may be running. If the users no longer wish to receive these types of communications, the users can turn them off at the device level. To ensure the users receive proper notifications, grptalk will need to collect certain information about the users device such as operating system and user identification information.

3. How Do We Use your Personal Data

grptalk will use users Personal Data only in accordance with our Privacy Policy. If users do not wish us to continue using your Personal Data in this manner, users could request that their account be deactivated by contacting grptalk as specified in the “Contact Us” section.

grptalk process Personal Data when the users use our website, and mobile applications to use or sign-up to use our Service for purposes such as:

  • Account configuration & Account maintenance
  • Enabling meetings between users and third-party participants
  • Hosting and storing personal data from meetings (only to provide the Service)
  • Personalizing, improving or operating grptalk Service and business
  • Fulfilling requests users make related to the Service
  • Protecting, investigating and deterring against fraudulent, harmful, unauthorized or illegal activity
  • Providing reports based on information collected from the use of our Service
  • Processing users orders and deliver the Service that users have ordered
  • Providing support and assistance for our Service
  • Providing the ability to create a personal profile areas and view protected content
  • Providing customer feedback and support
  • Complying with grptalk contractual and legal obligations, resolving disputes with users, enforcing our agreements

grptalk uses the information of the users in order to deliver the services we offer, respond to the users and operate and improve our site and application. grptalk may use the user's personal information to contact users regarding any new updates, or service-related communications, which includes important security updates. The users agrees that by using our site and application that the users are expressly and voluntarily consenting to the disclosure of the information that the users provides us, and accepting to receive emails.

The information users publicly share in grptalk or make noticeable in their profile and the users profile database may perhaps be accessed, used, and stored by other parties around the world. grptalk strives to provide their legitimate users a safe and secure setting by trying to limit any unnecessary access to our database, but grptalk cannot promise that unauthorized parties would not gain any access.

3.1. How We Share Personal Data

grptalk does not share any contact information with third parties for any of their direct marketing without Users knowledge. We only share the user's personal information with third parties if the users give consent to it, or when the third parties help us to deliver our services to the users.

grptalk may release and transfer their grptalk information towards a third party who may acquire any or all of our business units.

grptalk process Personal Data when users visit our website to keep users up to date on the latest Product announcements, software updates, software upgrades, system enhancements, special offers, and other information; to provide customer feedback and support; to provide and administer opt-in contests, sweepstakes or other marketing or promotional activities on the grptalk or affiliate websites; providing the users with information and offers from grptalk or third parties; to the extent you choose to participate, to conduct questionnaires and surveys in

order to provide better products and services to our customers and end users; to personalize marketing communications and website content based on the user preferences, such as in response to the users request for specific information on products and services that may be of interest.

grptalk does not sell or rent the users Personal Data to third parties for any purposes, except to provide products or services that our users requested, or is with relation to the general business practices of our services.

grptalk shares Personal Data within grptalk and its affiliated companies, and with third-party service providers for purposes of data processing or storage.

grptalk also shares Personal Data with business partners, service vendors and/or authorized third-party agents or contractors in order to provide requested Products or transactions, comprising processing orders, processing credit card transactions, hosting websites, hosting events and seminar registration and providing customer support. grptalk provides these third parties with Personal data to complete and/or utilize the requested Product or transaction.

While navigating grptalk’s website or Services or Products, the users may be directed to content or functionality that is hosted by a third-party. When information is collected on behalf of grptalk exclusively, our Privacy Policy will be referenced and will govern how the users information is used. For other, non- grptalk sites or services, the site/service owner's privacy policy will be referenced. The users should review such third party’s privacy and security policies prior to use.

4. Legal Disclosures

grptalk discloses information of their users when it is legally necessary, subpoena, or other legal procedure or if grptalk have good faith and believe that such disclosure is judiciously necessary for any investigation, preventing, or taking action concerning alleged or actual unlawful actions or in order to assist government enforcement organizations;

  • Enforce grptalk agreements with the users
  • Investigate and protect ourselves against any third-party assertions or claims
  • Defend the security or integrity of grptalk Service (such as by sharing with enterprises facing similar risks); or
  • Exercise or defend the rights and security of grptalk, our users or others.

grptalk notifies the users regarding any legal demands for their personal data when applicable in our judgment, unless restricted by law or court order or when the demand is an emergency.

grptalk shall dispute such demands when grptalk believes, in its sole discretion that the demands are overbroad, imprecise or lacks appropriate authority, but grptalk does not assure or make promises to anyone to challenge every demand.

5. Purposes of Data processing

The Data collected and processed by grptalk for the following purposes:

  • To provide the users with and improve the use of the grptalk Service and to provide the users with any technical support that may be necessary;
  • To perform invoicing within the context of contractual relationships;
  • To communicate to the users the changes in our products and services;
  • To allow the users to personalize the grptalk Service and allow the users to select the content the users want to access or the users want to share with a third party;
  • To analyse the users data, allowing us to improve the grptalk Service, identify the users usage trends and determine the effectiveness of the grptalk Service;
  • To prevent and detect possible threats to the security of our products or services, fraud or any unlawful activity;
  • To comply with our legal obligations, settle disputes and enforce our contracts;
  • To enable emails and e-marketing campaigns and promotions to be sent to the users;
  • To keep the users informed of grptalk updates and forthcoming events;
  • To preserve the history of the operations occurring within the framework of the contractual relationship.
5.1. Basis of the Data processing

Data processing is based on:

  • The consent of the users regarding use of cookies for some purposes and the use of the Data for purposes of commercial prospection;
  • The consent of the users when the latter has not subscribed to the grptalk Services with grptalk;
  • The execution of the contract for the use of the grptalk Services, to which the Client is party, in other cases.

When the consent is given by the users, they have the right to withdraw their consent at any time by reaching out to us as mentioned in the Contact Us section.

The users can suspend or permanently delete their Accounts.

6. Interest-Based Advertisements

grptalk partners with third parties to either display advertising on our website or to manage our advertising on other sites. Some of grptalk third-party partners use technologies such as cookies and other technologies to gather information about the users activities on this website, our affiliates’ websites, and unaffiliated websites in order to provide the users advertising based upon the users browsing activities and interests.

7. Geolocation

grptalk collects information about where the users are located when you are using our Products. grptalk uses this information for purposes such as optimizing your connection to our data center, supporting compliance, and suggesting customizations to the users experience with our Products.

8. Security and Confidentiality of Data

The Data collected by grptalk are stored in a secure environment. grptalk has every physical, electronic, and procedural safeguard measures that obey the laws of Information Technology Act, 2000 and other related laws prevailing in India in order to protect our users personal information and preservation of their privacy.

If users use grptalk from any other locations, then the users are responsible for compliance with applicable local laws of your jurisdiction.

People working for grptalk are required to respect the confidentiality of this Data.

grptalk undertakes to guarantee the existence of adequate levels of protection in keeping with the applicable legal and regulatory requirements. However, since no mechanism that could offer absolute security, there is an element of risk whenever the internet is used to transmit data and personal information.

grptalk will notify the individual concerned of any possible Data infringements covered by the Regulations.

The period for which Data is stored by grptalk is limited to the period in which the users uses the grptalk Service, subjected to compliance with the applicable legal provisions; however, the necessary Data might be stored for the purposes of commercial prospection or archiving for certain period from the date on which the users ceased to use the grptalk Service.

grptalk recommend the users to take every precaution in protecting your Personal Data when you are on the Internet. For example, change your passwords often, use a combination of upper and lower-case letters, numbers, and symbols when creating passwords, and make sure you use a secure browser.

8.1. Use Of Third Party Services

As a part of our Service, grptalk may offer links to websites or applications operated by various third parties and is not responsible or liable for any acts or omissions created or performed by these third parties. We provide such links for your convenience and reference only. grptalk does not operate or control in any way any information, software, products or services available on such websites or applications. Our inclusion of a link to a website or application does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.

grptalk’s Products and Services may be integrated with the services provided by third parties as part of the functionality of the Service. The User must acknowledge and understand that we do not have control over third parties and that such third parties are not agents of grptalk. As such, we make no guarantees about and assume no responsibility for, the information or services provided by third parties. The User must acknowledge and agree that grptalk make no representation or warranty about, and do not endorse, third party’s products or services or information provided by third parties, whether through the Service or otherwise. Accordingly, we are not liable for your use of any third party product or service or any harm or losses arising from or relating to your use of any third party products or services. The User must contact the third party with any questions relating to their products and services. grptalk disclaims and you hereby discharge, waive and release grptalk and its licensors and suppliers from any past, present, and future claims, liabilities, and damages, known or unknown, arising out of or relating to your interactions with such third parties and their products and services.

8.2. Linked Websites and Third-party Services

grptalk websites and services may provide links to other third-party websites and services which are outside our control and not covered by this policy. We encourage our users to review the privacy policies posted on these (and all) sites you visit or services you use.

8.3. Newsgroups/forums

If the users participate in a grptalk discussion forum or chat room, users should be aware that the information users provide there will be made broadly available to others, potentially inside or outside grptalk, who have access to that discussion forum or chat room. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. Each users opinion on a forum or chat room is his/ her own and should not be considered as reflecting the opinion of grptalk.

8.4. Meeting Recordings

If the users use a feature of the Products that allows for recordings, grptalk collects information from the users that the users provide in connection with such use and through such recordings, to the extent the users provide it to us. This information may include Personal Data, if the users provide us with Personal Data.

8.5. Information Security

grptalk takes proper security actions to protect our users against any unauthorized access to or unlawful alteration(s), disclosure(s) or destruction(s) of their personal information(s).

9. Cookies

grptalk uses "cookies" and other tracking technologies to able to recognize our users device(s) through which they are accessing our site or App. A "cookie" is a small text file that is stored and used, for example, to collect the users information about their activity on the web page server. Users of the web can control cookies through their browser settings and different other tools. Users can opt-out from the use of cookies and same technologies that track their online behavior on the websites of others for third party advertising. Most cookies are only valid for the duration of a session or visit.

grptalk uses cookies and other services for analyzing traffic on the Website in order to facilitate the users navigation on the Website and optimize the technical management, offer the users targeted advertising adapted to their areas of interest and to create visit statistics.

No cookie can contain information that allows the users to be contacted by telephone, email or post.

Most browsers are set to accept cookies automatically.

However, it is possible for the users to configure their browser to be informed each time a cookie is created or to prevent them from being saved.

Tracking technologies of grptalk and our website and Application will record information of our users internet domain and host names; users internet protocol (IP) addresses; their browser software and operating system types; the users clickstream patterns; and dates and times that our site by users is accessed. The cookies and other tracking technologies of our site allow us to improve our website and services and the users web experience.

9.1. Controlling Cookies

The majority of browsers let users control cookies through their settings choices. However, if the users restrict the ability of websites/application to set cookies, users may possibly worsen the overall user experience by their own, as it shall no longer be personalized to the users. It may perhaps also stop the users from saving customized settings like login information.

9.2. Opting Out of Cookies

grptalk uses Cookies that are essential for us to offer the services the users use and the users cannot opt out of these Cookies on the Platform. The users can disable placement of few (but not all) Cookies through setting the browser to decline cookies, maybe however this possibly ought to worsen the user experience. Moreover, the users could also control, manage and/or delete cookies through their browser settings.

If the users use grptalk without making any changes to their own browser settings, grptalk shall assume that the users are happy to receive every cookie on the grptalk website and application.

Note: grptalk website/application shall not be able to work efficiently and properly without cookies.


grptalk’s website and application do not inherently rent, sell, or share our users personal information(s) with any other people except to provide products or services that our users requested, or is with relation to the general business practices of our services and when we have users consent.

The privacy policy of grptalk can be periodically updated, changed or modified at any time at any time at its sole discretion. The updated, changed or modified policy will come into effect from the date of such updated, changed or modified policy and shall be notified the users through emails and messages and will be updated in the privacy policy.

The terms and conditions in this policy agreement can be changed by grptalk at any time at its sole discretion and without any compulsion in order to inform the users of the said changes before making the changes.

grptalk is free to offer their services to any client or potential client without any restriction.

The terms and conditions in this Privacy Policy must be read with the ‘Terms of Use’ and other related policies for the website and application.

The Law, Jurisdiction as well as associated matters regarding this Privacy Policy will be compliant with the ‘Terms of Use’ and other related policies for the site and application.

grptalk uses the maximum care as is possible to make sure that any data and/or information with regard to electronic transfer of money does not fall in the wrong hands.