What is Good Audio Conference Call Etiquette?

Former US President Barack Obama might not be in charge today. But, we still remember his style and grace during his presidential tenure. And Anna Post, the great-granddaughter of the queen of etiquette, Emily Post, agrees. She draws parallels on the good qualities of “Mr.Manners” and asks us to learn from Obama on civility, decorum, grace, and dignity.

Just like holding the highest post in the White House, business leaders must inculcate some basic courtesy while managing their teams and maintain a code of conduct. But, conference calls often become one place, where behavioral protocols are neglected, much to the detriment of the entire activity. While it’s true that you might not virtually see the members, but you must keep specific guidelines in mind during audio conferences.

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Infusing the appropriate conference calling etiquette is vital, often helping conference participants get the best out of conference calls. And to underscore the point we mentioned above, here are a few tips on good audio conferencing etiquette by grptalk.

  1. Always Introduce Yourself:

As a common practice, you should introduce yourself before speaking, as every participant may not recognize your voice or know who you are.

  1. Ensure You Listen To All Call Participants:

Allowing other participants the time to share their opinion makes it easier for participants to converse, understand each other and identify the agenda of the conference call.

  1. Avoid Joining Your Conferences Late:

Being punctual shows that you value every call participant’s time. Joining calls late exhibits that you do not value every participant, and is deemed highly unprofessional.

  1. Create an Agenda For Every Conference Call:

Remaining consistent with your conference call timeline and agenda, and respecting the time of fellow call participants is always a great practice.

  1. Avoid Background Noise:

Ensure all your call participants have their devices on silent mode while conferencing to avoid background noise. Avoid starting conversations with others in the room during a live audio conference call, and forgetting to mute your phone.

  1. Confirm All Participants Have Hung Up:

Sometimes members may continue their conversation with other participants, while still being connected to the conference, where other members can overhear your conversation. It’s always a good practice to bring the call to a natural end.

I hope this post helped you develop a sense of audio conferencing decorum. The choice to implement it still remains yours – you can either be the obnoxious old timer who forgoes the basic tenets of common courtesy, or you can be the enterprising executive who values proper conference calling etiquette.

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