How Does Poor Audio Quality Affect Conference Call Participants?

Conference calling, Call Conferencing, Teleconferencing, or Audio Conferencing – whatever you want to term it, it is everywhere. Statista’s study on the ‘Global market forecast of audio conferencing,’ determined that in 2015 alone, IT service companies earned revenue of 4,300 million U.S. dollars with audio conferencing services worldwide.

Conference Call Problems

In fact, the prevalence of conference calling is so high across every industry that almost anyone who has ever gone to the office has come across or participated in a conference call at least once.

With the increasing importance of conferencing, audio quality often becomes the only yardstick while judging the efficiency of a teleconference. Thus, the onus is on conferencing providers to guarantee excellent audio quality.

While we know background noise, echoes, and voice delays on an audio conference can leave most participants exasperated and angry, but did you know that poor audio quality could have long-term effects on conference call participants, often affecting their health and wellbeing?

As incredible as it may sound, here are three ways poor audio quality affects not only your conference calls but also your health:

How Does Poor Audio Quality Affect Conference Call Participants?

1) Background Noise Leads to More Stress

The folks at the National Institute for Occupational Safety and Health all agree that background noise on a conference call can lead to increased stress levels. The increased stress directly contributes to low immune response, chronic muscle tension, and increased blood pressure – problems that can eventually lead to life-threatening illnesses like hypertension, kidney disease, and even coronary disease.

2) Impaired Cognitive Function

According to a 2012 study titled how does hearing loss affect the brain, “There is ample evidence linking hearing loss to changes in cognitive ability, particularly when listeners are faced with the task of understanding speech that is acoustically or linguistically challenging.”

The process of struggling to comprehend your fellow conference participant’s speech requires additional work for your brain, especially when the quality of the audio is quite poor. So the areas of the brain used for forming memories, and problem-solving are devoted to trying to understand the speech, which negatively affects your cognitive function, work, and performance.

3) Poor Audio Quality Causes Brain Fatigue

A ScienceDaily study concluded, “prolonged exposure to loud noise alters how the brain processes speech, potentially increasing the difficulty in distinguishing speech sounds.”

Unlike your smartphone, your brain isn’t as good at multitasking, despite what you may want to believe. Usually, the brain reacts to the loudest sound. Unfortunately, echoes, background noise, static, or voice delays can often become the loudest sounds on a conference call, which can lead to brain fatigue as your brain has to work extra hard to process what others are saying.

To conclude, an efficient and clear audio conference can be not only good for your work but your health as well. Clear audio means clear communication. So, if you’re still struggling with audio quality, it’s time for a change. With the grptalk app, you’re guaranteed clear audio, making your conference calls safer and more productive for both you and your participants.